Reference

Your Rights and Our Policy Commitments

At 9news, our legal terms set out exactly what you can expect from us and what we expect from you — no hidden clauses, no vague commitments.

Jurisdiction-Aware TermsAccount Holder RightsTransparent Data PolicyIndia-Specific ConditionsContact Paths Provided

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What Our Legal Terms Actually Cover

9news Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every account opened through 9news.club and govern how the platform operates within the legal framework applicable to your region. We rely on UPI, Paytm, and PhonePe as payment rails — and our terms clarify how transactions processed through these methods are recorded,

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referenced in disputes, and handled if a payment query arises. Our policy distinguishes between voluntary account closure, suspension due to term violations, and temporary holds placed during identity verification. Each of these situations carries a different resolution path, and we spell that out plainly. Where Indian
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law imposes specific obligations on us or on you as an account holder, those obligations take precedence over any general clause in this document. We update these terms when regulations change, and the date of the last revision is always visible at the foot of the
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page.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights under our terms, want to request a copy of data we hold, or need to escalate a policy concern, these are the direct channels…

Email — Policy Desk Send your legal or data-related query to our policy desk email. We aim to acknowledge every message within 24 hours and resolve straightforward requests within 5 working days.

Live Chat — Account Queries Our live chat team handles account-level policy questions in real time. Available from 09:00 to 24:00 IST, the team can escalate to our compliance staff if your query requires deeper review.

Formal Written Notice For notices that require a formal record — such as data deletion requests or objections to specific processing activities — our terms specify the postal and registered-email address to use for legally binding correspondence.

HOW WE HANDLE THIS

Data, Cookies, Security and Account Retention

Every practice described here reflects how 9news actually operates your account data — not aspirational language.

Data We Collect

We collect the details you provide at registration, payment records linked to UPI, Paytm or PhonePe transactions, and session logs. We do not collect data beyond what account operations and legal obligations require.

Cookie Use

Cookies on 9news.club fall into three groups: strictly necessary (session management), functional (language and region preferences), and analytical (aggregate traffic patterns). You can adjust non-essential cookies through your browser settings at any time.

Account Security

Passwords are stored as salted hashes — never in plain text. Suspicious login attempts trigger an automatic hold and a verification message to your registered email or phone before access is restored.

Data Retention

Transaction and identity records are held for the period required by applicable Indian financial regulations. Once that period expires and your account is closed, we delete personally identifiable data from live systems within 30 days.

Your Access Rights

You can request a summary of all personal data we hold on you at any time. Submit the request via the policy desk email and we will send a structured data summary within the timeframe our terms specify.

Requesting Changes

If any information we hold is inaccurate, contact the policy desk with supporting evidence. Corrections to name, phone number or registered payment method are processed after identity re-verification to prevent unauthorised changes.

Frequently Asked Questions on Policy and Your Rights

These questions reflect what India account holders ask most often about their rights, our data practices, and how our terms are applied. If your situation is not covered here, the policy contact paths above are the fastest route to a direct answer.

Your account is subject to the laws of the jurisdiction in which you access the platform. Where Indian law applies, those statutes take precedence. Our terms clarify which courts hold jurisdiction for formal disputes arising between you and 9news.

Yes. Send a written request to our policy desk email. We will compile a structured summary of your registration data, transaction history and session records and deliver it to your registered email within the timeframe stated in our terms.

Records tied to UPI, Paytm or PhonePe transactions are retained for the period mandated by applicable Indian financial regulations. After your account closes and that period passes, identifiable payment data is removed from live systems within 30 days.

Closing your account stops new data collection immediately. Existing records are held only as long as legal retention obligations require. Once those periods expire, personally identifiable data is deleted from our active databases and is not transferred to third-party marketing lists.

Contact the policy desk with evidence of the correct information — for example, a government-issued document for name corrections. We verify the request, confirm your identity, and apply the update. Changes to registered payment methods require an additional step of payment verification.

We share data only where our terms permit — for example, with payment processors like UPI networks to settle transactions, or with regulatory bodies when legally required. We do not sell personal data to advertisers or unrelated commercial entities.

Start with live chat to flag the issue and get a case reference number. If the matter is not resolved there, escalate via formal written notice to the address in our terms. We aim to issue a written decision on escalated complaints within 10 working days.

Your Rights and Our Policy Commitments

How to Reach Us on Legal Matters

Data, Cookies, Security and Account Retention

Data We Collect

Cookie Use

Account Security

Data Retention

Your Access Rights

Requesting Changes

Frequently Asked Questions on Policy and Your Rights

01 Which law governs my account with 9news?

02 Can I request all the personal data 9news holds on me?

03 How long do you keep my payment records?

04 What happens to my data if I close my account?

05 How do I correct inaccurate information on my account?

06 Does 9news share my data with third parties?

07 What should I do if I believe our terms have been applied incorrectly to my account?

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