Reference

Terms and Conditions on 9news

These terms form the binding agreement between you and 9news when you open an account and access our lobby.

Binding on account creationApplies to all wallet activityGoverned by applicable Indian lawUpdated with prior noticeYour acceptance is required

Explore Lobby Read FAQ

Who These Terms Apply To and Where

9news Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every person who registers an account on 9news and uses any part of the platform, including the games lobby, wallet, and support features. Access and eligibility depend on local law and are available where local law permits. If you are accessing 9news

1
from a region where such services are restricted under applicable law, you are responsible for ensuring your compliance before proceeding. We operate within the framework of relevant statutes and reserve the right to restrict or suspend accounts that appear to be in breach of jurisdictional requirements.
2
Payments processed through UPI, Paytm, and PhonePe are subject to the terms of those respective payment providers in addition to these conditions. Nothing in these terms removes any statutory rights you hold under Indian consumer protection law.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US ABOUT TERMS

How to Contact 9news About These Terms

If any clause in these terms is unclear, or if you believe a decision affecting your account was made in error, our support team is available around the clock.

Live Chat Connect with our support team directly from your account dashboard. Live chat is staffed continuously so terms-related queries receive a response within minutes, any time of day.

Email Support Send a detailed written query to our support address for formal terms-related matters. We acknowledge every email within two hours and provide a full written response within 24 hours.

Help Centre Browse the Help Centre for clause-by-clause explanations of key terms sections, including wallet rules, account suspension procedures, and how to submit a formal dispute or change request.

HOW WE UPHOLD THESE TERMS

Data Handling, Security, and Your Account Rights

9news applies specific technical and procedural standards to honour these terms consistently.

Account Data Handling

We collect only the data needed to operate your account, verify your identity, and process your payments via UPI, Paytm, or PhonePe. Data is stored on encrypted servers and never sold to third parties under any circumstances.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can adjust cookie preferences from the settings panel in your account without affecting your ability to access the games lobby.

Account Security Practices

Every account is protected by two-factor authentication at login. Suspicious login attempts trigger an automatic freeze and an alert to your registered contact, so you retain control even if your credentials are compromised elsewhere.

Data Retention Period

We retain your account and transaction records for the period required under applicable Indian law. Once that period expires and your account is closed, we delete personal data from active systems within 30 days.

Who to Contact for Data Requests

Direct all data access, correction, or deletion requests to our Privacy Officer via the email listed in the Help Centre. We confirm receipt within 48 hours and complete valid requests within the statutory period.

Requesting Changes to Your Account Terms

If you need to update your registered contact details, payment method, or consent preferences, log in and use the Account Settings panel. Changes that affect your legal agreement are confirmed by email before they take effect.

Your Questions About These Terms Answered

The questions below address the most common points account holders raise after reading the terms. If your question is not covered here, contact us via live chat or email and we will provide a written answer that you can keep for your records.

These terms come into effect the moment you complete the account registration process on 9news. By submitting your registration, you confirm that you have read, understood, and agreed to every clause outlined on this page.

No. We are required to notify you of any material change to these terms before it takes effect. Notification is sent to your registered email address, and the revised terms are posted here with a clear effective date so you always know what version applies.

If you do not accept a revised version of the terms, you have the right to close your account before the update takes effect. Any balance in your wallet at the time of closure will be returned to your original payment method, subject to verification.

Yes, all wallet activity — including deposits and withdrawals via UPI, Paytm, and PhonePe — falls under these terms. Each payment provider also applies its own service conditions, and both sets of terms govern your transaction.

Submit a written data access request to our Privacy Officer using the contact details in the Help Centre. We will compile and send your account data within the timeframe set by applicable Indian data protection law.

These terms are governed by applicable Indian law. Any dispute arising from them is subject to the jurisdiction of competent courts in India, unless a specific arbitration procedure applies as described in the dispute resolution clause.

Yes, we may suspend an account if we detect a breach of these terms or a legal compliance issue. You will receive written notice stating the reason, and you have the right to submit a formal appeal via email within 14 days of the notice.

Terms and Conditions on 9news

How to Contact 9news About These Terms

Data Handling, Security, and Your Account Rights

Account Data Handling

Cookie Policy

Account Security Practices

Data Retention Period

Who to Contact for Data Requests

Requesting Changes to Your Account Terms

Your Questions About These Terms Answered

01 When do these terms come into effect for my account?

02 Can 9news change these terms without telling me?

03 What happens to my account if I disagree with a terms update?

04 Do these terms cover my UPI, Paytm, and PhonePe transactions?

05 How do I request a copy of the data 9news holds on my account?

06 What law governs these terms and where would a dispute be settled?

07 Can my account be suspended under these terms, and what are my rights if it is?

Related Pages